Growth
Growth happens when the Chapter is healthy. The whole Leadership Team works to set and review the goals of the Chapter at each Chapter Success Meeting. The Membership Committee Community Builder helps develop the Most Wanted list. All Leadership Team Members encourage Members to invite and engage visitors, with the Membership Committee being the accountability arm ensuring all Members are engaged. Ultimately it is the Visitor Host and follow-up efforts from the Region Office that support overcoming objections and converting visitors into Members. If this process is working, a Chapter will grow without any specific growth mechanisms.
Member Development
Each Member must learn to use the BNI® Success System efficiently and effectively. This begins with the Passport to Success Program, which is administered by the Mentor Coordinator and trained Member Mentors to the New Members. Education Coordinators provide continuous learning opportunities for all Members. Through strong leadership and productive conversations in the Chapter Success Meeting, the Membership Committee should be able to hold Members accountable, recognize good performance, and perform coaching moments as needed.
Retention of Members
In addition to the Member Development processes, the following are key to the retention of Members. All Members are responsible for creating an inclusive environment, engaging New Members, and celebrating successes. It is part of leadership. Ensuring there is cooperation amongst all Members in the Chapter through the selection of professional classifications is a key responsibility of the Quality Assurance Membership Committee Member. Many conflicts can be avoided if this process is thoughtful. Gathering feedback through the Seven-Month Check-In and other surveys informs the Leadership Team of adjustments that need to be made to ensure Members are happy and successful. This is driven by the Member Engagement Membership Committee Member and other participants of the Chapter Success Meeting.
